Terms and Conditions

This website is operated by Prime Soft Trading LLC, a company registered and operating in the United Arab Emirates.

These Terms govern your use of our website, services, products, and any transactions made through our online platform.

By using this website, you confirm that you are at least the legal age of majority in your jurisdiction and are fully capable of entering into a legally binding agreement.

• All products listed on our website are subject to availability.
• We reserve the right to limit product quantities, cancel orders, or discontinue products at any time without prior notice.
• While we strive to maintain accurate information, we do not guarantee that product descriptions, pricing, images, or other website content will always be error-free, complete, or current.

• All prices are listed in AED and exclude applicable taxes and shipping costs unless otherwise stated.
• Product prices may be changed at any time without prior notice.
• Payments are securely processed through trusted third-party payment gateways such as PayPal.
• Prime Soft Trading LLC does not directly store or process your complete credit or debit card details.

• Orders are shipped through standard ground delivery unless another shipping method is specified.
• Delivery dates and timelines are estimates and are not guaranteed.
• We are not responsible for delays caused by shipping carriers, customs authorities, weather conditions, government restrictions, or other unforeseen circumstances.

Certain products and services are non-returnable. Non-returnable items may include:

• Software and digital licences
• Prepaid cards and packaging
• Consumable products such as ink and batteries
• 3D printing filament and similar consumables
• Services and memberships
• Products returned in an unsanitary or damaged condition
• Products missing essential parts, accessories, or components

All content available on this website, including text, graphics, product images, logos, software, design elements, and other materials, is owned by Prime Soft Trading LLC or its respective content providers.

Website content may not be copied, reproduced, republished, distributed, displayed, transmitted, or modified without our prior written consent.

Your personal information is collected, stored, used, and protected in accordance with our Privacy Policy, which forms an integral part of these Terms and Conditions.

To the maximum extent permitted under applicable UAE law, PrimesoftTradingLLC.com and Prime Soft Trading LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of, or inability to use, our website, services, or products.

These Terms shall be governed by and interpreted according to the laws of the United Arab Emirates.

Any legal dispute arising from or related to these Terms, our website, products, or services shall be resolved exclusively through the courts of Dubai.

For questions, concerns, or requests relating to these Terms and Conditions or our services, please contact Prime Soft Trading LLC using the contact information provided below.